The Camp's Code of Conduct exists to make sure every attendee has the best possible experience. All attendees are expected to behave in an acceptable and reasonable manner, and must keep their pass or wristband visible and on their person at all times to identify themselves as a paid attendee. The Camp reserves the right to… Read More »What is The Camp’s Code of Conduct?
Violating The Camp's Code of Conduct can result in suspension of your day or weekend pass(es), and even a permanent ban from The Camp and its sister events. Anyone caught breaking a state or federal law at The Camp will be reported to local authorities.
The Camp has zero tolerance for harassment. Unwanted communication, stalking, threats, and sexual exploitation are not tolerated at any time during any Camp event. "No" means no – never touch or photograph anyone without their express permission. Harassment includes, but isn't limited to, unwanted physical contact, following someone in a public area, verbal assaults, and threats… Read More »What is The Camp’s harassment policy?
Contact a nearby member of The Camp Security immediately. Camp Crew and Security have the authority to remove an attendee's badge and eject them from the convention for not following the rules or a staff member's instructions.
Cosplay is welcome and encouraged, but if someone lets you know they're uncomfortable, please stop immediately. Indecent exposure of genitalia, buttocks, or breasts/nipples, regardless of gender, is not permitted, and costumes should stay within the constraints of local laws and public decency standards. The Camp's directors have final say on all cosplay-related matters. Keep in mind… Read More »What are The Camp’s cosplay and public decency guidelines?
The Camp, its personnel, and its affiliates are not responsible for damage, theft, injury, or loss. Attendees are responsible for their own actions and belongings, along with any resulting consequences. Camp Crew is on hand to help in any situation, but civil or medical emergencies must be handled directly by the appropriate authorities.
Email contact@thecampevents.com. Most emails get a response within 3 business days; if you haven't heard back after 7 business days, it's a good idea to send a follow-up email. The Camp does not have a customer service phone line.
If The Camp ever has to cancel an entire weekend, refunds are processed for affected attendees. As a point of reference, when The Camp had to cancel during the COVID-19 pandemic, refunds were processed within 24 hours of the cancellation announcement.
