Can I bring my own food for medical reasons?
If you have medically necessary dietary requirements, please contact us before the event. We'll do our best to accommodate your needs while working within venue policies.
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Help Center
Are accessible restrooms available?
Yes. ADA-accessible restrooms are available throughout the venue.
Are elevators available?
Yes. Elevators are available throughout the hotel and convention center for guests who need them.
Can I use a mobility scooter inside the convention?
Absolutely. Mobility scooters, wheelchairs, walkers, and other mobility devices are welcome throughout the venue.
Can someone assist me during the event?
Yes! If you need assistance during the weekend, simply speak with any member of our event staff or security team. We'll be happy to help or direct you to someone who can.
Can I bring a caregiver or personal care attendant?
Caregivers and personal care attendants are welcome to attend the event. Admission requirements are the same as other attendees. If you have questions regarding your specific situation, please contact us before the event.
Are gluten-free options available?
Yes! Gluten-free options are available at the venue. If you have specific dietary concerns, we encourage you to speak with restaurant staff when ordering.
Can the venue accommodate food allergies?
The venue makes every effort to accommodate common food allergies. If you have severe allergies or dietary restrictions, please speak with restaurant staff before ordering so they can help you make an informed decision.
Is breakfast included with my ticket?
Breakfast is included only with eligible Inclusive VIP packages. Inclusive VIP guests receive a breakfast meal credit for Saturday and Sunday morning at the Crowne Plaza restaurant. Please review your ticket description for complete details.
Can I purchase breakfast if I’m not an Inclusive VIP?
Yes! The Crowne Plaza restaurant is open to all guests, and breakfast may be purchased separately during normal operating hours.