What payment methods are accepted?
Accepted payment methods are displayed during checkout and may include major credit cards, debit cards, and other approved digital payment options.
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Help Center
Are discounts available?
Any active discounts or promotions will be announced through The Camp's official social media accounts. Unless specifically advertised, attendees should not assume that a discount is available.
What should I bring as a General Admission attendee?
We recommend bringing: Your photo ID Your ticket confirmation A charged phone A portable phone charger Comfortable walking shoes A refillable water bottle Cash and a payment card Any items you want autographed Necessary medications or medical supplies A light jacket for indoor spaces All bags are subject to inspection.
Can General Admission attendees wear cosplay?
Yes! Cosplay is encouraged. All costumes and props must comply with the weapons policy, code of conduct, and venue safety rules.
Can I bring a bag or backpack?
Yes. Bags and backpacks are allowed but are subject to search. Do not leave personal belongings unattended.
Can I bring outside food or drinks?
Outside food and beverages are not permitted inside the event. The venue offers multiple food and beverage options throughout the weekend, including a full-service restaurant and concession stands. If you have a medical or dietary need, please contact us before the event so we can assist you.
Is food available at the venue?
Yes. The Crowne Plaza has an on-site restaurant serving breakfast, lunch, dinner, and late-night options. Concessions, snacks, and beverages will also be available in the convention area.
Is there a place to take a break?
Seating is available in portions of the venue, although it may be limited during busy periods. A Quiet Room is also available for attendees who need a calm, low-stimulation place to rest or recharge.
Is General Admission accessible to attendees with disabilities?
Yes. The venue is ADA accessible, and The Camp works to accommodate attendees with disabilities and access needs. Visit the Accessibility FAQ for information about mobility devices, seating, service animals, medications, medical equipment, and accommodation requests.
Who can help me during the event?
Staff members, volunteers, security personnel, and Guest Services will be available throughout the weekend. Do not hesitate to ask for assistance with directions, schedules, accessibility, or event procedures.