Help Center

Yes! Cosplay is encouraged. All costumes and props must comply with our event policies, weapons policy, and code of conduct. Costumes may not create a safety hazard, block walkways, or interfere with other attendees.

Personal photography is welcome in public convention areas unless otherwise posted. Please do not take candid photos or videos of celebrity guests at their tables without permission. Photography and recording may also is restricted during professional photo ops, premium experiences, and certain panels.

The dress code is casual and comfortable. Because some activities may take place outdoors, we recommend preparing for warm weather, rain, and changing indoor temperatures.

Yes. Once you check in, you will receive a wristband that allows you to leave and return during your ticket's valid event hours. Do not remove or lose your wristband. Lost or removed wristbands will not be replaced.

Complimentary Wi-Fi is available throughout much of the hotel and convention center. Connection speed and availability may vary during busy periods.

Major cellular providers generally offer service throughout the venue. Network speeds may slow when a large number of attendees are using their phones at the same time.

Yes. The venue is ADA accessible, and The Camp works to provide a welcoming experience for attendees with disabilities and access needs. Please visit our Accessibility section for information about mobility devices, accessible seating, service animals, the Quiet Room, medications, and accommodation requests.

Yes. Trained service animals are welcome in accordance with the Americans with Disabilities Act. Service animals must remain under the handler's control. Emotional support animals are not considered service animals under the ADA and are not admitted as service animals.