Is there a designated media contact separate from general customer service?
Yes, there’s a designated media contact separate from general customer service: press@thecampevents.com handles press and media-specific inquiries.
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Help Center
Can I request an itemized receipt for my full purchase?
Itemized receipts are emailed automatically after purchase. If you can’t locate yours, visit tickets.thecampevents.com/account to find your order details and receipt there instead.
Is there a way to check my order status online?
Yes, you can check your order status online by visiting tickets.thecampevents.com/account, where your purchase history and current order details are available.
Who handles will-call issues if my name isn’t found at pickup?
If your name isn’t found at Will Call pickup, ask for a supervisor on-site, who can help sort out the issue directly rather than leaving you stuck at the front of the line.
Is there a dedicated line for iVIP guests with hotel-related issues?
No, there isn’t a separate dedicated line for iVIP guests dealing with hotel-related issues — those would be handled through the same general channels as any other guest concern.
Are there golf cart rentals, given Peachtree City’s known cart paths?
Yes — plenty of attendees rent a golf cart for the weekend to get around Peachtree City, taking advantage of the area’s well-known cart paths. Just note that golf carts also need a parking pass to park at the Crowne Plaza, the same as a regular vehicle would.
What’s the weather typically like in Georgia in late May?
Expect it to be hot — late May in Georgia typically brings warm, humid weather, so dress and plan accordingly for outdoor portions of your visit.
Should international attendees expect any visa-related considerations for a fan convention?
Visa considerations for international attendees should be checked with your own local government, since requirements vary by country and aren’t something The Camp itself can advise on.
What’s a reasonable arrival day for out-of-town attendees — Wednesday or Thursday?
Most attendees are in town from Thursday through Monday, though some make a longer trip of it — spending over a week in Georgia around The Camp. Thursday arrival gives you a comfortable buffer before the weekend’s main programming begins.
Are there day-trip options nearby for attendees staying the full week?
For attendees staying in Georgia longer than just the event itself and looking for something to do, Y’allywood Tours — The Camp’s official Walking Dead location tour company — is worth reaching out to for day-trip ideas tied to the show’s filming locations.