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Help Center

Will food be available during evening events?

  • jake 

Food and beverage availability during evening events depends on the event location and operating hours. Additional details will be announced closer to the event.

Can I eat during panels?

  • jake 

We ask attendees to be respectful of fellow guests and presenters. Small snacks and beverages are generally acceptable unless otherwise noted, but full meals should be enjoyed in designated dining areas.

Can I bring a cooler?

  • jake 

No. Coolers and large food containers are not permitted inside the event unless medically necessary.

Can I bring food for medical reasons?

  • jake 

Yes. Guests with medically necessary dietary requirements may bring appropriate food or beverages. We recommend contacting us before the event if you have questions about your specific situation.

Can I ask the guest to do a certain pose?

  • jake 

Absolutely! Most guests are happy to do fun poses when time allows. Please keep requests simple and respectful, as each photo op only lasts a few seconds to keep the line moving.

Can I hug the celebrity during a photo op?

  • jake 

Physical interaction is always at the comfort level of the celebrity. Some guests enjoy hugs or other poses, while others may prefer no physical contact. Please respect each guest's wishes and follow directions from photo op staff.

Can I bring my child into the photo?

  • jake 

Yes! Children are welcome to participate within the maximum occupancy limits for each photo op. Please review the participation guidelines listed for your specific photo op.

Can I combine my photo op with another person’s?

  • jake 

As long as your group stays within the allowed occupancy limit, you're welcome to take your photo together. If your group exceeds the maximum number of participants, you'll need to purchase an additional photo op.