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Help Center

Can I switch places in the photo?

  • jake 

Yes! You're welcome to arrange yourselves however you'd like before the photo is taken. Our photographers will usually give you a quick moment to get into position. Group photo ops may not allow this due to how many people are in the op.

Can I get my photo signed afterward?

  • jake 

Absolutely! Many attendees purchase a photo op and then bring their printed 8×10 to the celebrity's table to be autographed. Autographs are purchased separately unless otherwise noted.

Can I exchange or refund my photo op?

  • jake 

Photo ops are non-refundable. If a celebrity cancels their appearance, any applicable refunds will be processed according to our cancellation policy.

Where do photo ops take place?

  • jake 

Professional photo ops take place in a dedicated photo op area within the convention. Signs and event staff will help direct you to the correct location throughout the weekend.

How long does a photo op last?

  • jake 

Photo ops move very quickly—typically lasting only a few seconds per group. Our photographers and staff keep the line moving so that every attendee has the opportunity to receive their photo during the scheduled session.