Is the Concierge Package a ticket to the event?
Yes. It includes everything in the iVIP+ Package plus much more.
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Help Center
How many Concierge Packages are available?
To ensure every Concierge guest receives a personalized experience, only a very limited number of Concierge Packages are available each year. Once they sell out, no additional packages will be released.
What makes the Concierge Package different?
The Concierge Package is designed to provide a more personalized convention experience. Instead of navigating everything on your own, you'll have access to concierge assistance before and during the weekend to help make your experience as smooth and enjoyable as possible.
What can the Concierge Team help me with?
Our Concierge Team is available to assist with a variety of event-related questions and needs throughout the weekend. Their goal is to help you maximize your time and enjoy a stress-free experience.
Will someone be available throughout the weekend?
Yes! Concierge assistance is available throughout the convention weekend during designated operating hours.
Can I request an accessible room?
Absolutely. Accessible guest rooms are available at both hotels. We recommend contacting the hotel as early as possible to request an ADA-accessible room, as quantities are limited.
Can I extend my stay?
Yes! If you'd like to arrive before Friday or stay after Sunday, you may reserve additional nights through the hotel based on availability. The Camp will provide instructions on how to do this in winter.
When will I receive my hotel confirmation?
Hotel reservation details and additional check-in information will be provided closer to the event.
When can I check into the hotel?
Hotel check-in and check-out times are determined by the hotel. If you arrive early, the hotel may be able to accommodate an early check-in based on room availability.